Last Updated: November 5, 2025
Solve LLC, dba Solve Marketing (“Solve Marketing,” “we,” “us,” or “our”) operates the website solvellc.org (the “Site”) and provides marketing and advertising services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site or communicate with us.
By using our Site or providing your information to us, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We collect information that helps us provide and improve our Services, including:
1.1 Information You Provide
- Business Contact Information: Name, company name, email address, phone number, and mailing address when you request a quote, contact us, or sign up for Services.
- Payment Information: Billing name, business address, and payment details, when applicable.
- Service Information: Details about your business, marketing goals, website URLs, and related information you provide to help us perform the Services.
- Communications: Information you send in messages, support requests, or email exchanges.
1.2 Information We Collect Automatically
When you visit our Site, we may automatically collect:
- Technical Data: IP address, browser type, operating system, referring/exit pages, and clickstream data.
- Usage Data: Date/time of visit, pages viewed, session duration, and engagement metrics.
- Cookies and Similar Technologies: We use cookies to improve user experience, analyze traffic, and remember preferences. You can control cookies through your browser settings.
1.3 Information from Third Parties
We may receive information from:
- Advertising partners (e.g., Google Ads, Facebook, LinkedIn).
- Third-party analytics and marketing tools.
- Publicly available business databases.
2. How We Use Information
We use personal information for the following purposes:
- To provide, manage, and improve our Services.
- To process payments and maintain client accounts.
- To respond to inquiries and provide customer support.
- To send marketing communications (you may opt out at any time).
- To perform analytics, track Site usage, and improve performance.
- To comply with legal obligations and enforce our Terms.
3. Sharing of Information
We do not sell or rent your personal information. We may share information in the following cases:
- Service Providers: With trusted vendors that perform services on our behalf (e.g., hosting, email delivery, analytics, billing systems, and cloud storage). These vendors may only use your data as instructed.
- Advertising and Analytics Partners: For measurement and performance tracking (e.g., Google Analytics, Meta Ads).
- Business Transfers: In the event of a merger, sale, or acquisition, information may be part of the transferred assets.
- Legal Compliance: If required by law, regulation, or subpoena.
- Consent: When you explicitly authorize sharing.
4. Cookies and Tracking
Our Site uses cookies, tags, pixels, and similar technologies. Cookies help us:
- Recognize repeat visitors.
- Maintain website functionality.
- Measure campaign effectiveness.
- Personalize your experience.
You can manage cookies via your browser settings or third-party opt-out tools (e.g., Network Advertising Initiative Opt-Out).
5. Data Retention
We keep personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Business-related records (invoices, contracts, and correspondence) may be retained longer to meet accounting and compliance requirements.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You have the following rights and options:
- Opt Out: You may unsubscribe from marketing emails by clicking the “unsubscribe” link in any message.
- Cookies: Disable or restrict cookies in your browser settings.
- Information Updates: Contact us to correct or update your information at any time.
- Do Not Track: We do not currently respond to browser-based “Do Not Track” signals.
8. Business and B2B Focus
Solve Marketing provides Services to businesses, not directly to consumers. The information we collect is primarily business contact and communications data, not consumer personal data. However, we handle all data in accordance with applicable privacy laws.
9. Children’s Privacy
Our Site and Services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have done so, we will delete such information promptly.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of other websites. Please review their privacy policies separately.
11. State and U.S. Privacy Rights
Depending on your location, you may have rights under applicable laws such as:
- California (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, or opt out of data sharing. We do not sell personal information.
- Connecticut (CTDPA): You may request access, correction, deletion, or restriction of your information.
To exercise rights under applicable law, contact us at general@solvellc.org. We may verify your identity before fulfilling your request.
12. Data Transfers
We operate in the United States. If you access this Site from outside the U.S., your data may be transferred and processed in the United States, which may have different data protection laws than your country of residence.
13. Changes to This Privacy Policy
We may update this Policy periodically. Changes will be posted on this page with the updated “Last Updated” date. Your continued use of the Site after changes take effect signifies your acceptance.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Solve LLC, dba Solve Marketing
16 Railroad Place
Westport, CT 06880
Email: general@solvellc.org
Phone: (347) 426-7203